Privacy Policy

Last updated: September 2024

Introduction

This Privacy Policy explains how stone-osprey collects, uses, and protects your personal information when you use our website and services.

Information we collect

We collect information that you provide directly to us, including:

• Name and contact details when you submit enquiry forms
• Email correspondence
• Service preferences and selections
• Technical information through cookies and similar technologies

How we use your information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Communicate with you about our programmes and offerings
• Improve our website and service delivery
• Comply with legal obligations

Legal basis for processing

We process your personal data based on:

• Your consent when you submit forms or contact us
• Legitimate interests in operating our business and providing services
• Contractual necessity when delivering services you've requested
• Legal obligations under applicable laws and regulations

Data sharing and disclosure

We do not sell your personal information. We may share your data with:

• Service providers who assist in operating our website and business
• Professional advisors when necessary for service delivery
• Legal authorities when required by law

Data retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Enquiry data is typically retained for three years from last contact.

Your rights

Under data protection law, you have rights including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data in certain circumstances
• Objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, contact us at [email protected]

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Cookies

Our website uses cookies to enhance functionality and user experience. See our Cookies Policy for detailed information.

Third-party links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

Changes to this policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact us

For questions about this Privacy Policy or our data practices, contact us at [email protected]